Vinted Users Express Anger Regarding Size Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has revised its sizing categories for women's and children's garments without notifying every member regarding the update.
Social Media Response
Numerous buyers and vendors are expressing on platforms saying Vinted listings now show a modified sizing category versus the original listing because of the remapping.
The company said the revised method more closely matches similar services.
They have suggested members to review their products and manually change the size where appropriate, causing user dissatisfaction.
Sizing System Changes
Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter and a range for example S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was formerly size 12 but now shows as UK 16-18.
Member Experiences
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Necessary Adjustments
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential following partial earnings loss," she said.
Platform Context
The platform boasts over 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change to its shipping options due to shopper criticism.
